Our Story
Built for service businesses
by a service business.
Avo wasn't designed in a boardroom. It was built in the field, to solve a real problem for a real service business in Orlando, FL.
Avo wasn't designed in a boardroom. It was built in the field, to solve a real problem for a real service business in Orlando, FL.
In 2024, Miles was running a pressure washing business in Orlando. Growing customer base, solid reviews, repeat business. But behind the scenes, the operation was chaos.
New leads would come in through the website. Someone would remember to text them back. Eventually. Sometimes in 20 minutes. Sometimes the next morning. Jobs were booked manually. Invoices sat unpaid because nobody followed up. Reviews were left on the table because asking felt awkward. The rebooking conversation never happened because there was no system to make it happen.
The work was good. The operations were not.
"The first to respond wins 78% of the time. We weren't the first to respond."
So we built a system. It started as a single automated text response, just to make sure leads heard back within 2 minutes no matter what time they submitted the form. Then we added lead scoring, because not every lead is equal. Then quote automation, because explaining pricing over text was eating hours. Then booking confirmation, reminders, job-day updates, payment links, review requests.
Before long, there were 17 connected stages. And the business was running itself.
Lead response time: under 2 minutes. Manual admin time: under 40 minutes a week. Review count: growing every month on autopilot. Revenue from rebooking sequences alone: customers we would have forgotten about, coming back on their own.
"Then other service business owners started asking how we did it."
Avo is the answer to that question. It's the same system, rebuilt and refined, deployed for any local service business that's great at their trade but losing money on everything that happens before and after the job.
We audit your web presence first — free, no obligation. We show you what's costing you jobs. Then, if it makes sense, we build the entire system in 48 hours. You fill out a form. We connect everything to your existing tools. You get a Loom walkthrough when it's live. Then it runs, permanently, without you having to touch it.
One new customer pays for the whole first month. After that, it's compounding.
From a real pressure washing business in Orlando — the first business built on this system.
These are real numbers from a real business. We built this for ourselves first.
For a long time, the kind of automation Avo provides existed only for enterprise companies. Businesses with development teams, six-figure software budgets, and months to implement. A small HVAC company in Tampa or a plumber in Dallas couldn't access the same tools as a national franchise.
We changed that. Avo builds the complete system in 48 hours, for a fraction of what it would cost to build it yourself. Every feature is designed specifically for the economics of local service businesses: jobs in the $200 to $15,000 range, customers who find you on Google, and an owner who's on the tools, not behind a desk.
The mission is simple: if you're good at your trade, you shouldn't have to be good at software too. We handle the machine. You do the work.
Miles is a service business operator who built automation out of necessity. After running a pressure washing business in Orlando, FL, he got tired of watching revenue leak through manual processes. He built a complete automation system for the business, saw it work, and started building the same system for other service businesses.
He's not a SaaS founder who read about field service management. He's been in it — running the operation, testing every feature on a live business before it goes to any client.
When Miles audits your business and walks you through the findings, he knows what a real service business actually needs. Every call is with the founder.
Free audit. No obligation. We'll show you exactly where you're losing jobs.
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