The Challenge
Summit Roofing had hit a ceiling at 15 jobs per week. Kevin had the crew capacity for more, but the bottleneck was the office. His office manager handled scheduling, follow-ups, and customer communication, and she was maxed out. Hiring another office person would cost $40K+ per year.
The real issue was that Kevin couldn't scale without adding overhead. Every additional job required more coordination, more follow-up calls, and more scheduling juggling. The administrative burden was the cap on growth.
How Avo Helped
Avo replaced the need for a second office hire by automating lead response, scheduling, follow-ups, and customer communication. The existing office manager shifted to handling only complex issues while Avo took care of the volume. Kevin's crew capacity was finally the limit, not his phone.
Before & After Avo
Jobs/Week
15
Office Staff
1 (maxed out)
Admin Hours/Week
45+
Weekly Revenue
$22K
Jobs/Week
28
Office Staff
1 (with capacity)
Admin Hours/Week
20
Weekly Revenue
$41K
Key Results
28
Jobs/Week
Up from 15 jobs/week without hiring additional staff
$40K/yr
Overhead Saved
Cost of the office hire they no longer need
87%
Revenue Growth
Revenue increase within 3 months of deploying Avo
25/week
Admin Hours Saved
Office admin hours redirected to higher-value work
“We went from 15 to 28 jobs a week and didn't hire a single person. Avo basically is my second office manager, except it works 24/7 and never calls in sick.”
Kevin Holt
Owner, Summit Roofing
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