Premier Landscape Design
Owner: Lisa Nguyen
The Challenge
Premier Landscape Design targets high-value residential projects averaging $8K to $25K per job. The problem was that affluent homeowners expect fast, professional responses. When Lisa couldn't respond within minutes, they moved on to the next designer.
Lisa was losing 4 to 5 high-value consultations per month simply because she was on-site with existing clients and couldn't answer the phone. At her average project value, that translated to $50K or more in lost revenue every month.
How Avo Helped
Avo gives Premier Landscape Design the responsiveness of a company ten times its size. Every inquiry gets an immediate, professional response. Avo qualifies the project scope, budget range, and timeline, then books a design consultation. It sends the homeowner a portfolio link and project questionnaire before the meeting so Lisa walks in prepared. The entire first-touch experience feels premium.
Before & After Avo
Consultations/Month
4
Avg Project Value
$12K
Lead Response Time
3+ hours
Monthly Pipeline
$35K
Consultations/Month
16
Avg Project Value
$16.2K
Lead Response Time
< 10 sec
Monthly Pipeline
$120K+
Key Results
+35%
Avg Project Value
Increase in average project value since deploying Avo
4x
Consultations Booked
Consultation bookings compared to before Avo
58%
Close Rate
Consultation-to-contract close rate
$120K+
Monthly Pipeline
Average monthly pipeline value from Avo-booked leads
“My clients expect white-glove service from the first touchpoint. Avo delivers that. My consultations are up 4x, my average project value is up 35%, and I haven't missed a single lead in two months.”
Lisa Nguyen
Owner, Premier Landscape Design
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